Pet Supplies Plus in Whitestown:
When you enter Pet Supplies Plus at 6177 S. Main St. in Whitestown, you can expect a friendly greeting. And there’s a good chance that greeting will come from Frank. Frank will make you feel welcome, not just as a customer or even a neighbor but like you’re part of the family. In fact, don’t be surprised if Frank rubs up against you and gives you a good sniffing. You see, Frank is a Mini Goldendoodle.
“He comes to the store with me every single day,” says Andrew Cornelius, General Manager of the Whitestown pet supply retailer and Frank’s pet parent. “He’s just part of the team.” The rest of the team at Pet Supplies Plus also shares Frank’s enthusiasm for friendliness and customer service, if not his propensity for sniffing. Cornelius explains that more than just being a place to buy pet food, Pet Supplies Plus and its team members are a neighbor in the community, and they know that whether it’s a dog, cat, ferret or frog, your pet is a part of the family.
Each PSP team member is trained in the company’s core values – Neighborly, Trustworthy, Knowledgeable and Pet-centric – so you can be confident you and your pet will get the best possible service. Pet Supplies Plus calls this concept Paw Print, and it extends throughout the company, including the locally-owned franchise in Whitestown. “We focus on neighbor engagement and being pet-centric,” says Cornelius, who lives within walking distance of the store. “We get really involved in the community.” That community involvement includes PSP’s membership in the local Chamber of Commerce, sponsorship of various local sports teams and participation in celebrations around town. If there’s a major event at the Municipal Complex or anywhere in Whitestown, you’ll likely see the team from Pet Supplies Plus there too.
In addition to a wide variety of premium, organic, natural and grain-free pet foods, Pet Supplies Plus also offers plenty of toys and treats to keep your pet happy and entertained. You might even discover some products you didn’t know existed. “A lot of people will get harnesses for their ferrets,” says Cornelius. “We even have clothes for lizards.” What will the welldressed lizard be wearing this season? Come into PSP and find out.
The Whitestown Pet Supplies Plus not only can keep your lizard well-dressed but also will keep your dog well-groomed. Mary, PSP’s in-house groomer, has more than 10 years of grooming experience. If you’re more hands-on when it comes to your dog’s hygiene, the store has do-it-yourself dog washing facilities too. Cornelius says plans are in the works to start offering dog training classes, supervised by Mary’s husband, John, who has been training dogs for more than a decade. The couple lives in nearby Westfield, and Cornelius sees that as a win/win for the small communities. “It’s the [local residents] coming together and bringing all their knowledge [to Pet Supplies Plus] to better their own community,” he says.
There’s nothing more important than the health of your pets, and Pet Supplies Plus has you covered there too. Once a month, PSP hosts a VIP Veterinary Clinic, providing low-cost, preventative veterinary care with no appointment necessary. Veterinary technicians administer vaccinations, prescription flea and tick control, de-worming services and microchipping. The clinics are open generally the first Saturday of each month from 9:30 – 11 a.m., but it’s best to call the store at 317-7697800 to confirm the schedule.
Cornelius reiterates that it all comes down to building relationships with his customers who he refers to as neighbors. “We want to take that extra 30 seconds or a minute to carry your products out to your car and thank you for coming in,” he says. It’s a philosophy that is carried over from the other two family-owned Pet Supplies Plus stores in Lafayette and Crown Point, for which Cornelius also serves as District Area Manager in addition to the Whitestown location.
So the next time your dog needs a bath, your bird needs some seed, your snake needs some mice or your lizard needs some formalwear, stop in and see your neighbors at Pet Supplies Plus. And say hi to Frank.
Store information: Pet Supplies Plus 6177 S. Main St.
Whitestown, IN 46075
Hours: M – Sat. 9 a.m. – 9 p.m. Sun. 10 a.m. – 6 p.m.